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The standard shipping is free for most countries
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
This Humpback Whale model is available for a limited time only — until December 20.
After that date, it will no longer be restocked.
The Gold Edition represents the first-generation prototype, while the final version is finished in Meteor Gray.


Notice
Custom-made items are not eligible for return or exchange without reason.
Once the gift box is unsealed, returns or exchanges are not accepted.
Please inspect your package upon receipt. If damaged, an unboxing video is required for claim verification.
Unassembled Blocks
This fully metal kinetic model is an original Stodeer design, crafted with unique metal materials and dynamic mechanisms.
The assembly process may require patience and precision skills.
Due to the product’s customized nature, returns are not supported.
If you prefer a ready-to-display option or are uncertain about manual assembly,
we recommend choosing the Pre-assembled Blocks version for a smoother experience.
Our support team is always available for guidance if needed.
Pre-assembled Blocks
During transport, minor vibration may cause screws to loosen slightly as no glue is used between the threads.
This is a normal physical effect and not a quality issue.
Each package includes a dedicated screwdriver.
If any screws are found loose, simply tighten them gently before use.
We appreciate your understanding and support for any inconvenience this may cause.
◆Defective Products: If you receive a defective product, please contact our customer support team at support@stodeer.com within 7 days of purchase to arrange for a return, exchange, or refund. Stodeer Design Shop will cover all costs associated with a defective product. Our policy lasts 7 days. If 7 days have gone by since you receiving the product, we are sorry to can’t offer you a refund or exchange.
◆General Returns: Stodeer Design Shop accepts returns for most products within 7 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer should to pay return shipping for the item(s).
2. Refund Process ◆Refund Method: Refunds will be issued to the original payment method used during the purchase. 2. Refund Process ◆Refund Method: Refunds will be issued to the original payment method used during the purchase.
◆Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.
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